FAQs

At Pink Salt Wall, free shipping is available on selected items. If an item qualifies, you'll see the free shipping option at checkout.

All orders are usually shipped within 3 to 5 business days (Monday–Friday, excluding holidays). Additional shipping time may be required during the holiday season. Shipping delays can also occur due to mechanical breakdowns or severe weather.

Our handling time is ( 0-1 ) business days, and shipping takes ( 3-5 ) business days after leaving our warehouse. Orders placed by 2:00 PM EDT ship the same day. We use UPS, USPS, FedEx, Freight Line, and Ground Services for shipping. However, delays may occur due to weather, holidays, or carrier issues. If you have a tight deadline and need faster shipping, please contact us so we can help find the best solution at (877) 918-1200 or sales@pinksaltwall.com.

We rely on UPS Ground Service, USPS, FedEx, and Freight Line for deliveries from the Pink Salt Wall warehouse.

Yes, you can arrange your shipping. Our team will pack your products in the format you request.

Large orders are shipped using trucking LCL (Less-than-container load) for efficient delivery.

You'll know your order has been shipped once we send you a confirmation email with a tracking number. You can use that number to follow your shipment's progress.

You will receive your tracking number via email once your order has been shipped. If you don’t receive this email due to technical issues, please contact us at sales@pinksaltwall.com or call (877) 918-1200.

If you need to change or update your shipping address after placing an order, please contact us as soon as possible at (877) 918-1200 or sales@pinksaltwall.com with your order details.

Address changes depend on the shipping stage, and additional charges may apply. We will inform you of any costs before making the changes. If the order has already been shipped, modifications may not be possible.

Shipping charges are calculated based on the net weight of your order, the delivery destination ZIP code, and the selected shipping method. Any applicable discounts or free shipping offers will be applied automatically.
For more details, please contact us at (877) 918-1200 or sales@pinksaltwall.com.